Supported Living Consultancy

Specialist Advisory

Supported Living Consultancy

Specialist advisory support for supported living providers across England. From CQC registration and compliance through to governance, quality improvement and service development.

Specialist Knowledge for Supported Living

Supporting Providers to Support People Well

Supported living is one of the most rewarding and challenging areas of health and social care. The regulatory framework is complex, the commissioning environment is demanding and the expectation that services are genuinely person-centred, rights-based and recovery-focused is rightly high.

AJG Advisory provides experienced, specialist consultancy support to supported living providers across England. With direct operational experience of supported living services for people with learning disabilities, autism, acquired brain injury, mental health needs and complex presentations, the advice provided is grounded in real sector knowledge, not generic healthcare consultancy.

Whether you are establishing a new supported living service, working to improve an existing one or navigating a challenging regulatory period, AJG Advisory can provide the expert support you need.

Explore our domiciliary care consultancy Learn about our CQC consultancy service

Specialisms include:

Learning Disabilities

Autism Spectrum Conditions

Acquired Brain Injury

Mental Health

Physical Disabilities

Complex and Challenging Needs

Young People in Transition

Forensic and Specialist Pathways

How We Help

Support Areas

New Service Registration

End-to-end support for registering a new supported living service with CQC. Application preparation, Statement of Purpose, policies, key documents and readiness assessment.

CQC Compliance Support

Ongoing compliance support for registered supported living providers. Mock inspections, compliance audits, governance reviews and action plan development.

Support Planning and Person-Centred Practice

Guidance on support planning quality, personalised risk assessments, positive behaviour support, and ensuring services are genuinely built around each individual.

Staffing and Workforce

Support with staffing structures, training frameworks, supervision systems and workforce development strategies relevant to supported living environments.

Safeguarding and MCA

Guidance on safeguarding governance, Mental Capacity Act application in supported living, Deprivation of Liberty Safeguards and best interest decision-making processes.

Governance and Quality Assurance

Design and implementation of governance structures and quality assurance systems appropriate for supported living providers, including provider monitoring tools.

Commissioner Relationships

Strategic advice on building and maintaining relationships with local authority commissioners, managing contract compliance and navigating commissioner review processes.

Business Development

Support for supported living providers seeking to expand, register additional services or develop new care pathways for people with learning disabilities, autism or mental health needs.

Common Questions

Frequently Asked Questions

Does a supported living service need to be CQC registered?

Personal care provided to people in their own homes, including supported living arrangements, requires CQC registration if regulated activities are being provided. This includes support with personal hygiene, medication, eating and drinking or other regulated activities. AJG Advisory can advise whether your service requires registration and support you through the registration process.

What does CQC look for when inspecting a supported living service?

CQC inspects supported living services against the same five key questions as other care services: Safe, Effective, Caring, Responsive and Well-led. Inspectors focus particularly on how well the service supports people to live independently, the quality of support plans, safeguarding and Mental Capacity Act governance, and how much people are genuinely involved in decisions about their own lives.

How is supported living different from a care home from a regulatory perspective?

Supported living differs from care home provision in that people live in their own tenancies and the support is separate from the housing. CQC regulates the personal care element. The regulatory requirements are similar but the operational context is different, particularly around tenancy rights, choice and control, and the principle that people's home is genuinely their own.

Can AJG Advisory help a supported living service that has received a poor CQC rating?

Yes. AJG Advisory has experience supporting providers to improve from Requires Improvement and Inadequate ratings. This typically involves a detailed assessment of the issues that drove the poor rating, development of a comprehensive improvement plan and ongoing support through the improvement journey.

Do you support supported living providers outside of England?

AJG Advisory primarily supports CQC-registered providers operating in England. Services in Wales, Scotland and Northern Ireland are regulated by different bodies (Care Inspectorate Wales, Care Inspectorate Scotland and RQIA respectively) and while we can offer general advisory support, regulatory-specific advice would need to be considered in that context.

Get Expert Support

Specialist Supported Living Advice

Speak with Jack Andrew Green to discuss your supported living service and how AJG Advisory can help you achieve your goals.

Enquire About Supported Living Support CQC Consultancy Overview